Privacy Policy SGL Systems

Last updated: 10/15/2024

At SGL Systems LTD, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you register for our service, we may collect the following information:

    Personal Identifiable Information (PII): This includes your name, phone number, email address, and other contact details required for us to conduct business.

2. How We Use Collect Your Information

The information we collect is used in the following ways:

    Website Forms: Various forms on our website
    Email: Various forms of email communications
    Part of Your Service Contract: When you sigh up for service with SGL Systems 
    Procurment of Infomation from Third Party Providers: From time to time we procure contacts from third parties.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

    Service Providers: We may share your information with trusted third-party service providers who help us deliver and improve our services, such as SMS gateway providers, cloud service platforms, and compliance agencies.
    Legal Requirements: We may disclose your information when required to comply with applicable laws, court orders, or governmental regulations.
    Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We are committed to protecting your personal information. We use industry-standard encryption and security practices to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting or storing data is completely secure.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

    Access and Correction: You can request access to your personal data and update or correct inaccuracies.
    Deletion: You can request that we delete your personal data under certain conditions.
    Opt-out: You can opt out of receiving promotional communications from us at any time.

To exercise these rights, please contact us at info@sglsys.com. To opt out of SMS or email communications respond STOP to any of our emails or text messages. 

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

7. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Please review this policy periodically to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

    SGL Systems 
    PO Box 21292 
    South Euclid OH 44121
    (216)770-3770
    info@sglsys.com

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection and use of your information as described.